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Posted by Alison Foster
updated over a week ago
The short answer is yes. Online exams can detect cheating. Authentication procedures, web monitoring, data forensics, and proctoring (just to name a few) make it hard for examinees to get away with cheating.
It’s likely you already know (and bemoan the fact) that cheating on tests is a very real problem. (Just Google it and you will find thousands of videos, websites, blogs, and forums discussing ways to cheat). It’s likely you’re thinking that cheating on online exams is perhaps even easier and more widespread than in-person exams. Let’s start with a few facts about cheating on online tests:
Now onto the good news…
For example, the same way a bank installs security features to stop people from breaking into your accounts and catch them if they do, you can prevent and detect cheating on your online exams.
There are myriad creative and devious ways that people cheat on online tests. It would be impossible to write them all down, as I’m sure some diabolical human is thinking up a new scheme even as I write this sentence. I also don’t want to give anyone any ideas. (“Why hadn’t I thought of that! Let’s give it a try!”) Instead, I am going to outline a few of the most important categories of cheating that occur on online tests. (You can find a list of cheating categories in this white paper and a list of all the test fraud threats in this white paper as well.) Watch out for cheating through:
Let’s look at each of these categories of cheating in turn.
This is the granddaddy of all cheating methods. Cheating using pre-knowledge is when a person gets an advanced warning of what specifically will be on the test. Examples include when an examinee asks a friend to take the test first and write down the answers, purchases the questions/answers from a braindump site online, or reads about live test questions in an online forum. The examinee then memorizes the questions/answers and uses what they remember to cheat and get a better score on the test. (Watch this video for more information about pre-knowledge.)
This method of cheating is incredibly widespread, and it is very common. Stealing and selling exam content is a profitable business. There are thousands of formal braindump sites built exactly for this purpose, and there are many “test prep” forums being used to share answers, too. (Side note, if this a problem for your program, we have a helpful article on what to do about braindump sites, and more information in point #6 below.)
More than pre-knowledge’s prevalence though, the tricky part (and what makes it so incredibly dangerous) is that it is nearly impossible to catch during the test. A test taker who memorized an answer key looks exactly like a test taker who is simply well-prepared for the exam. One person is cheating, and one is being honest, yet the proctor cannot tell the difference.
Pre-knowledge is an easy and effective way for people to cheat on an exam. Don’t panic though; there are ways to stop it. (Read on! We get to this later.)
Another method examinees use to cheat on online tests is colluding with an expert on the exam. This could involve getting unauthorized aid from the online proctor (this is one reason to never let proctors see the content of a test—view this list of proctoring best practices to learn more). This could also involve using hidden cameras, two-way radios, or microphones to be fed the answers to the test.
While not as prevalent or as easy to get away with as using pre-knowledge, collusion is still a common form of cheating. Recent examples include the bribing of proctors in the Varsity Blues scandal. It is a bold method, but if pulled off successfully, this type of cheating can almost guarantee a high score on an exam.
A fairly straightforward form of cheating is when a test taker uses unauthorized aids during an exam. A few examples include hiding a cheat sheet under a keyboard, using a hidden cellphone to look up answers during an exam, tattooing answers on your arm, etc. I stop there because, truly, the options are endless. You can spend two minutes searching the internet and find countless YouTube videos, TikToks, and Reddit threads outlining thousands of ways to sneak helpful information into your test.
While this may seem disheartening, fear not. Like the other categories of cheating, there are ways to put an end to this type of cheating—we’ll get to that.
The final category of cheating commonly used on online tests is using a proxy test taker. This is when a test taker hires someone (whether a friend or a professional) to pretend to be them and take the test in their place. When it comes to online testing, these “proxies” can be located in other countries around the world. And with how easy it is to create a fake ID, they don’t even need to look like the test taker. An easy route to forge a great score, proxy test taking is growing rapidly to cheat on online exams.
The key to detecting and stopping cheating on your online exam? Use the proper test security methods and understand that it takes a comprehensive solution—one that employs multiple security measures—for the system to be effective.
It’s understandable to be a bit freaked out about how easy it can be to cheat on online exams. But don’t panic! The key parts of that last sentence are the two words “can be.” It can be easy to cheat on an online exam. But it doesn’t have to be. The truth is that the vast majority of online exams in this world make almost no real effort to stop cheating.
As an example of the importance of an effective, comprehensive security system, just imagine you are installing a security system for your house.
There are dozens of ways to protect your home, but no single effort on its own is very effective (though some are better than others). Still, the best way to ensure your home is safe is to make sure you employ a broad range of security measures that complement each other. The same is true for test security.
Let’s talk specifics.
The thorough answer for how to stop cheating on your online test is: “You need to employ a series of test security solutions that prevent, detect, and deter test threats.” I invite you to learn more about the security process in this article (it really is important), but for now, let’s focus on the solutions:
****Disclaimer: This list is by no means complete, and new ways to stop cheating are growing rapidly. I invite you to subscribe to our monthly newsletter, The Lockbox, if you want to stay in the know.***
Proctors should be used when appropriate (learn to identify the difference between a mediocre and a great proctoring solution). With that said, proctors should never be relied on as your sole security solution. Despite what you have been told, proctors are not effective at stopping cheating on online exams by themselves—proctors are a piece of the security pie. They must be used in conjunction with the solutions below.
Read more about the security strengths and weaknesses of proctors in our white paper.
I mentioned earlier that pre-knowledge is the most dangerous type of cheating (and the hardest to catch). But it is possible to prevent pre-knowledge from ever being possible in the first place. By designing your test and test questions to protect themselves, you can stop pre-knowledge entirely. Try it with:
These testing innovations make it possible for you to create an exam that displays unique test questions to each test taker. This means that someone cannot simply go online and memorize questions and answers that someone else stole, because they won’t see the same questions on their exam! This, my friends, is the future of testing.
It sounds crazy, but you should absolutely always publicize your security efforts. It is an under-rated, yet powerful security tool. Broadcast to your test takers the steps you are taking to secure your tests and the consequences for cheating. Make potential cheaters believe that they will get caught, and assure them that the consequences aren’t worth it. Do this, and you can deter many cheaters before they even start the test. Better still, you may dissuade opportunistic entrepreneurs from stealing or sharing your content with others for profit—especially when the costs outweigh the benefits. We go into depth on how to publicize your test security measures in this article.
Authenticating a test taker is the process of asking three vital questions:
“Is this person who they say they are?”
Unsurprisingly, implementing strong authentication tools is much more difficult than it sounds. Fake IDs are incredibly tricky to catch, particularly when the examinee takes an online test and shows their ID over a webcam. Luckily, there are tools—including biometrics, anatomy scans, and facial recognition—for identifying and authenticating test takers and solving these exact scenarios. Artificial Intelligence is continually making these tools more efficient and effective in verifying an individual’s identity. Just make sure to pick a solution that protects the personal privacy of the test taker.
How do you know if examinees and proctors are following your rules? How can you know if the security policies you put in place are actually working? The hard truth is that the only way to really know if your security is working is to take the time to thoroughly check and see. (This is particularly important if you have recently switched to online testing or are using new vendors.) Conduct regular quality assurance checks of your test administrations to learn if you need to make improvements to your security policies, procedures, training, etc. You can learn more about implementing effective quality assurance checks on pages 9-18 of the Security Boot Camp: Part 3.
One of the easiest, most reliable ways for examinees to cheat is to find the answers to your test online. In this day and age of the all-powerful internet, you can no longer blindly assume that your test questions are safe or secure. The painful truth is that, more often than not, they aren’t. Some testing programs have their test questions stolen and shared on the internet within days of publishing them.
To determine whether your test is victim to this malicious form of cheating and theft, conduct web monitoring efforts (you can learn how in the Security Boot Camp: Part 3, pages 20-28). Determine whether your test content has been shared online, how widespread the problem may be, and then get the content removed. After you’ve pinpointed whether your exam content is online, use what you learn to identify those who may have used that illicit material to cheat on a test. (And if you want something really cool, consider watermarking your test questions to track down just who stole your questions in the first place.)
Did you know your test’s results contain clues about whether cheating and theft have occurred? Trained psychometricians know how to analyze your testing data. They can use it to detect cheating and pinpoint exactly who cheated on your online exam. You can learn more about this process in our ultimate guide to data forensics, but in all, data forensics is the single most powerful tool available for detecting cheating. After your exam is over, compare testing data from your examinees (including response times, wrong-to-right answer changes, etc.). Then, use that data to uncover who likely cheated and take the appropriate action to invalidate their scores.
Just remember: data forensics (like web patrol) only detects a problem after it has already occurred. It is the quintessential “closing the barn door after the horse has bolted” problem. The best thing you can do is combine great preventative measures (like secure item types in the second point listed above) with regular data forensics. That way, you’ll stop most people from cheating and then detect those few who do get past your security defenses.
After you have holistically prevented cheating from happening (steps 1-5) and used security solutions to detect those who managed to get past your defenses (steps 6-7), you should thoroughly investigate flagged incidents. For example, suppose your data forensics report has isolated a handful of suspicious test scores. In that case, you must follow up with a careful investigation—one that is neutral, fair, and legally defensible. It would be best if you then took the appropriate actions to fairly sanction those who cheated by invalidating their test scores, pursuing legal action, etc. The simple truth is that if there are no consequences for cheating, why wouldn’t people cheat?
Without the above measures in place, you can count on cheating impacting your test scores. Because whether online or in-person, if there are benefits to getting a good score, there will always be those who try to cheat to get it. Can online tests detect cheating? Yes. But the trick is understanding that cheating isn’t something your testing program has to put up with. Be sure your security measures involve a series of test security solutions—ones that work together to prevent, detect, deter, and react to security threats. And, as always, reach out to Caveon and check out our free online testing tools if you’d like help. It’s what we do.
For more than 18 years, Caveon Test Security has driven the discussion and practice of exam security in the testing industry. Today, as the recognized leader in the field, we have expanded our offerings to encompass innovative solutions and technologies that provide comprehensive protection: Solutions designed to detect, deter, and even prevent test fraud.
Topics from this blog: K-12 Education Test Security Basics Certification Test Security Plan Higher Education Online Exams
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